There are 2 ways to notify us of your cancellation:
- For cancellations with LESS than 24 hour notice, CALL the cancellation line: 781-259-1177 x30. If you are running late for some reason, call and leave a message on the cancel line.
- For cancellations with MORE than 48 hour notice, EMAIL: Cancel@lovelane.org
For Mounted Riding Lessons: If you need to cancel with LESS than 24 hours notice, the lesson will be forfeited. No make-ups or refunds will be available.
Unmounted Programs and Workshops: Any workshop or unmounted session you cancel is forfeited.
To review Lovelane’s complete Policy Statement click the following link: Lovelane Policy Statement